frequently asked questions

1. What kind of research will you do on our business?

We would initially schedule a discovery call to get the overall picture, design instructions, content strategy, technical details, project timeline, and budget.

Although they can appear to be general inquiries, they have a significant impact on how your website will be designed. Suppose that your business has come to a point that it needs to expand online, our discovery questions will not only guide you on realizing what kind of website you will need but also to guide us in conceptualizing the website we’ll make.

2. Will you review my existing website prior to building my new website?

Yes, we would be happy to review your existing website prior to building your new website. We would conduct a Site Audit to evaluate your current website's status and give you recommendations for improvements. Additionally, we can provide you with a competitive analysis of other websites in your industry. This information will help you make informed decisions about your new website design and functionality.

3. Do you offer services other than web design?

We offer more than just web design services. We can help you with landing page design and website optimization; making sure that your website is able to draw in visitors and convert them into leads or customers. No matter what your needs are, we can work with you to create a package that will help improve your online presence and reach your goals because we also offer marketing which includes SEO, Content Creation, Social Media and ADS

4. Can you design a website that fits my budget?

We offer three price plans for website creation: Basic Business, E-Commerce, and Marketplace. 

  • Basic Business Plan - designed for small businesses who want to create a website with a professional look and feel.
  • E-Commerce Plan - perfect for businesses who want to sell products or services online.
  • Marketplace Plan - ideal for businesses who want to create a multi-vendor ecommerce store.

Furthermore, we offer” Collaborations” with inspired business owners that have great ideas for their business websites but don't have the capital for a website. For more information, see the Collaborations page on our website.

5. Do you work in-house or outsource your projects?

Our projects are all inhouse.

6. Will I have a project manager or one central contact?

Through the whole process, you will have a project manager assigned to coordinate with you. This person will be your main contact and will be responsible for ensuring that all of your needs are met. We value our customer's satisfaction and want to ensure that you are involved and heard through every step of the process from start to finish.

7. What is your design process?

Our design process starts with the discovery questions. This aids us in  getting a better understanding of your business and what you are looking for in terms of design and functionality. Once we have a clear understanding of the business and its goal, we will go through a comprehensive checklist in conceptualizing and developing your website. You will be with us through this whole process so that we can make sure that expectations are met.

8. How long will it take to complete my website design and development?

On average, we take more or less 14 days to complete your website from the moment that we have an agreement on the expected output to the turnover of the final product.

9. What do you need from me before we start the project?

To get started, we need to understand your business needs. That means answering the discovery questions so we can get a clear picture of what our collective goal is for the website. Once we have all the information we need, we'll be able to put together a proposal that meets your requirements.

10. Should I provide written copy for the website?

We would certainly prefer it if you would be able to provide us with a written copy of your website so that we can properly identify which parts would be within the scope of our services and which aren’t. With this, we can properly set expectations and goals for both client and Prodev.

11. Should I provide the images for the website?

We can provide general images for your website, but it's always better if you can send us specific images that can better represent your business so that you can help us dictate how you want to the general feel and tone of your website to have.

12. Do you have a portfolio I can see?

We have a page in our website solely dedicated to our projects. You may also check out reviews of our previous clients for reference.

13. Which content management system do you use?

The content management system that we use is WordPress. We prefer this management system because of its friendly user interface so that once we turn over the full controls of the website to you, it won’t be hard for you and your company to maintain it.

14. Do you build custom sites or use templates?

We can do both customized or template website design, depending on your requirements. Custom websites are designed from scratch to match your specific needs and branding, whereas template websites use pre-made designs that are often adjustable to fit your business. Which option is best for you depends on a variety of factors, such as budget and the types of features you need. We can help you decide which option is right for you, and we'll work with you to create a website that meets your needs and looks great.

15. Are your web designs responsive?

Yes! All of our web designs are responsive and scale to fit various screen sizes. This ensures that your website will look great and function properly regardless of what device your visitors are using. Plus, responsive design is becoming more and more important as mobile traffic continues to grow. So it's definitely something you want to make sure your website has.

16. Do you follow SEO best practices when building the site?

We absolutely follow SEO best practices when building websites for our clients. Our team of SEO experts ensure that everything from the site's structure to the content is optimized for search engines. This helps our clients' sites rank higher in search results, driving more traffic and leads.

Having a strong SEO strategy is essential for any business that wants to be successful online. We know this firsthand, which is why we make sure to always follow best practices when working on our client's websites. This ensures that their sites are well-positioned to rank high in search engine results pages, bringing them more traffic and leads.

17. Will you integrate my marketing strategies?

Yes, we can definitely integrate your marketing strategies into our plan. Depending on the chosen plan, we will specifically target and optimize your marketing efforts for maximal results.

18. How many pages will your website have?

As for the number of pages that your website would have, this would ultimately depend on your needs for your business. We will determine over the course of our discovery call, and planning stages when you get us as your website developers.

19. Can you build an e-commerce site?

Yes, we can easily set up an e-commerce site for you. We would integrate a payment gateway and analytics, as well as setting up a CRM (Customer Relationship Management) plug-in to manage your customers. Unlimited products can be displayed on your site with photos and descriptions. Customers can purchase items through the payment gateway and their order will be managed through the CRM. Shipping information and other tracking features will also be available to you through the CRM.

20. How many rounds of edits/revisions are included?

There would be a total of 2 edits/revisions that we can give you. We do this to ultimately give you the opportunity to really personalize the website according to how you want it to be.

21. Is my website secure?

Yes, your website is secure. We use SSL (Secure Socket Layer) encryption to protect your data and we have strict security measures in place to prevent unauthorized access. In addition, our web hosting provider has a robust infrastructure that includes firewalls and other security features. We are confident that your website is safe with us.

22. What training/support do you offer when the site is launched?

We won’t leave you hanging out to dry after the website is finished and turned over. We will be conducting admin training to the point person of your business who will be maintaining the operations of the website. We want you to have full control and autonomy of your website and its development even after we fully turn it over to you.

23. Do I own the site and its contents after it goes live?

Yes! You will own the site and its contents after it goes live. We'll conduct tests and tutorial beforehand, so you're comfortable with how everything works before taking ownership.

24. Is my website ADA accessible?

This is an important question, as with ADA compliance comes a lot of obligations. We take this issue seriously and would love to help you out. So in a nutshell, yes, we can make your website ADA accessible.

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