frequently asked questions

1. What kind of research will you do on our business?

We would initially schedule a discovery call to get the overall picture, design instructions, content strategy, technical details, project timeline, and budget.

Although they can appear to be general inquiries, they actually have a significant impact on how the designs will be prototyped. Perhaps you requested a website merely because someone informed you that you needed to have an online presence. You may make that presence intentional by pursuing some of these questions in further detail.

2. Will you review my existing website prior to building my new website?

Yes, we would be happy to review your existing website prior to building your new website. We would conduct a Site Audit to evaluate your current website's status and give you recommendations for improvements. Additionally, we can provide you with a competitive analysis of other websites in your industry. This information will help you make informed decisions about your new website design and functionality.

3. Do you offer services other than web design?

We offer more than just web design services! We can also help you with landing page design and optimization, making sure that your website is able to draw in visitors and convert them into leads or customers. No matter what your needs are, we can work with you to create a package that will help improve your online presence and reach your goals.

4. Can you design a website that fits my budget?

We offer three price plans: Basic Business, E-Commerce, and Marketplace. The Basic Business Plan is designed for small businesses who want to create a website with a professional look and feel. The E-Commerce Plan is perfect for businesses who want to sell products or services online. And the Marketplace Plan is ideal for businesses who want to create a multi-vendor ecommerce store.

5. Do you work in-house or outsource your projects?

We do both in-house work and outsource to give a quality service. Some projects are best done in-house, while others are better suited for outsourcing. By having both options, we're able to better serve our clients and provide a quality product.

6. Will I have a project manager or one central contact?

You will have a project manager assigned to coordinate with you throughout the entire process. This person will be your main contact and will be responsible for ensuring that all of your needs are met. We value our customer's satisfaction and want to ensure that you are happy with the final product

7. What is your design process?

We encourage our clients to answer the discovery questions on our website. This helps us get a better understanding of their business and what they are looking for in terms of design. Once we have a clear understanding of the client's business and goals, we begin designing concepts that meet their needs. We send these concepts to the client for feedback and make 3 revisions.

8. How long will it take to complete my website design and development?
Accordion Content
9. What do you need from me before we start the project?

To get started, we need to understand your business needs. That means answering some discovery questions so we can get a clear picture of what you're hoping to achieve with this project. Once we have that information, we'll be in a better position to put together a proposal that meets your specific requirements.

10. Should I provide written copy for the website?
Accordion Content
11. Should I provide the images for the website?

We can provide general images for your website, but it's always better if you can send us specific images that represent what you do. We want your website to be as representative of you and your business as possible, so the more customized and specific the images, the better.

12. Do you have a portfolio I can see?

We have a page in our website solely dedicated to our projects. You may also check out reviews of our previous clients for reference.

13. Which content management system do you use?
Accordion Content
14. Do you build custom sites or use templates?

We can do both customized or template website design, depending on your requirements. Custom websites are designed from scratch to match your specific needs and branding, whereas template websites use pre-made designs that are often adjustable to fit your business. Which option is best for you depends on a variety of factors, such as budget and the types of features you need. We can help you decide which option is right for you, and we'll work with you to create a website that meets your needs and looks great.

15. Are your web designs responsive?

Yes! All of our web designs are responsive and scale to fit various screen sizes. This ensures that your website will look great and function properly regardless of what device your visitors are using. Plus, responsive design is becoming more and more important as mobile traffic continues to grow. So it's definitely something you want to make sure your website has.

16. Do you follow SEO best practices when building the site?

We absolutely follow SEO best practices when building websites for our clients. Our team of SEO experts ensure that everything from the site's structure to the content is optimized for search engines. This helps our clients' sites rank higher in search results, driving more traffic and leads.

Having a strong SEO strategy is essential for any business that wants to be successful online. We know this firsthand, which is why we make sure to always follow best practices when working on our client's websites. This ensures that their sites are well-positioned to rank high in search engine results pages, bringing them more traffic and leads.

17. Will you integrate my marketing strategies?

Yes, we can definitely integrate your marketing strategies into our plan. Depending on the chosen plan, we will specifically target and optimize your marketing efforts for maximal results.

18. How many pages will your website have?
Accordion Content
19. Can you build an e-commerce site?

Yes, we can easily set up an E-commerce site for you. We wouldintegrate a payment gateway and analytics, as well as setting up CR M to manage your customers.Unlimited products can be displayed on your site with photos and descriptions. Customers can purchase items through the payment gateway and their order will be managed through the CRM. Shipping information and other tracking features will also be available to you through the CRM.

20. How many rounds of edits/revisions are included?
Accordion Content
21. Is my website secure?

Yes, your website is secure. We use SSL (Secure Socket Layer) encryption to protect your data and we have strict security measures in place to prevent unauthorized access. In addition, our web hosting provider has a robust infrastructure that includes firewalls and other security features. We are confident that your website is safe with us.

22. What training/support do you offer when the site is launched?
Accordion Content
23. Do I own the site and its contents after it goes live?

Yes! You will own the site and its contents after it goes live. We'll conduct tests and tutorial beforehand, so you're comfortable with how everything works before taking ownership.

24. Is my website ADA accessible?
Accordion Content

Let's Build Your Project!

Need a Consultation?